HCGL Online
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One login. Every desk on one account.

HCGL Online is the B2B booking platform for licensed travel agencies — 500,000+ hotels and apartments, 10,000+ sightseeing experiences, transfers in 600+ airports, plus rail and dining, at wholesale net rates with instant confirmation.

Agent registration Supply your hotel
  • 99%Confirmation rate
  • 120+Countries covered
  • 5,000+Agency partners
  • 24/7Operations desk

What you sell

One login. Six desks.

Hotels, rail, transfers, sightseeing, AI itineraries and reserved tables — booked on one account, vouchered in your name.

Hotel booking500,000+ properties, net rates, instant confirm Rail reservationDiscover Europe by train — passes and seats TransfersFlight-tracked pickups in 600+ airports Sightseeing10,000+ bookable experiences, skip-the-line AI ItineraryDay-wise plans compared to the brief Restaurant bookingReserved covers for groups and FIT
DubaiDubaiCity and resort, 150k+ direct ParisParisHigh-speed rail plus the room RomeRomeSkip-the-line and city hotels MaldivesMaldivesResort allotments, groups
Hotel guest room
Contracted roomsWholesale stock, cancellation on the line before you quote.

Hotels & apartments

Wholesale hotel stock, one search

500,000+ bookable properties · 150,000+ contracted direct

Search once across every contracted channel. Duplicates collapse. The cancellation date sits on the line before you quote — the same wholesale habit as a dedicated hotel bedbank, on this login.

  • Search onceEvery contracted channel in one result, duplicates collapsed.
  • Net, not publicTrade rates with the cancellation date on the line.
  • Instant confirmLive allocation. Voucher in your agency name.
  • Groups heldAllotments and late release for FIT and MICE.

Hotel booking in detail

Sightseeing & tours

Skip-the-line stock, not a brochure

10,000+ bookable experiences · 500+ cities

Landmarks, food walks, private guiding and day trips with live allocation and a voucher the moment you book — the same habit as a consumer experience marketplace, written for the trade desk.

  • Skip the lineTimed entry and reserved tickets, not a printed brochure.
  • Live stockWhat you sell is what is open today, in 500+ cities.
  • Private or groupShared tours, private guiding and day trips on one search.
  • Same invoiceHotel plus the experience, one voucher, your agency name.
  • RomeLandmarks & skip-the-line
  • BarcelonaFood & wine walks
  • PragueCity & heritage tours
  • BangkokAdventure & watersports
  • ParisPrivate guiding
  • LondonDay trips & excursions
  • Las VegasShows & entertainment

Sightseeing & tours in detail

Chauffeur car waiting for pickup
Meet and greet in arrivalsName board, bags to the car, driver already watching the inbound flight.

Airport & ground transfers

Pick the vehicle. The price holds.

600+ airports and city points · 50,000+ vetted drivers

This is not a taxi meter. You choose the class, we confirm the net, and that figure does not move when the flight is late or the bags are heavy. Private or shared, sedan to coach, airport to hotel or city to city — booked on the same account as the room.

  • Fixed at bookingThe quoted net is the charged net. No greeting-sign surcharge.
  • Flight is watchedA delay moves the driver. Waiting time after landing is already in the rate.
  • Meet and greetName board in arrivals as standard on private jobs. Luggage to the car.
  • Every party sizeStandard through coach, plus accessible. Hourly hire when the day is open.

Transfers in detail

Rail reservation

Discover Europe by train

Passes, reserved seats, night trains, e-tickets · hotel on the same invoice

City centre to city centre on high-speed and regional networks. Sell an open pass when the client wants to decide as they go, or a specific train and a reserved seat when the route is fixed. Compulsory reservations on high-speed and night services are booked with the ticket — not left for the platform.

  • Passes when it is openMulti-country and single-country, issued before departure.
  • Seats when it is fixedPoint-to-point: the train, the class, the reservation together.
  • Reservations handledHigh-speed and night supplements booked at the desk, not at the gate.
  • One confirmationRail, the hotel at the other end, and the transfer from the station.

Rail reservation in detail

High-speed train at a European terminus
London — Paris — Milan — RomeOne itinerary, several operators, booked on one HCGL account.
Plated restaurant meal at a reserved table
The table is heldSet menu, wine and dietary notes already with the venue.

Meals & dining

The table is already held

Covers reserved before the group lands, menus agreed in advance, and dietary requirements carried through to the venue rather than explained at the door.

  • Covers heldTables reserved before the group lands, not hoped for at the door.
  • Menus agreedSet menus and dietary notes travel with the voucher.
  • FIT and groupsA table for two or a private room for forty-two.
  • Same confirmationDinner sits next to the hotel and the transfer.

Meals & dining in detail

AI Itinerary

A brief in. A costed plan out.

A full AI itinerary engine is already on this account. Describe the trip the way a client describes it. The system returns day-wise plans, sightseeing slotted into each day, travel time between stops, then compares those plans against the brief and ranks the best match.

  • Day-wiseA structured plan for every day, not a destination dump.
  • Sightseeing-wiseExperiences placed where they fit the route and the clock.
  • ComparedSeveral options scored against pace, budget and the brief.
  • BookableBuilt from live net inventory on this account, then editable.
See how it works Try it after sign-in

API Hub Connect

One integration. Every product line.

Plug HCGL into the engine you already run. Hotels, sightseeing, transfers, rail and dining share one contract, one credential set and one certification path — search, book, amend and cancel without a second supplier login.

HotelsSightseeingTransfersRailDiningREST & XML
  • Sandbox firstTest keys and sample payloads before anything is live.
  • Certify onceA short certification, then the same credentials go to production.
  • Go liveStatic content, availability, booking and cancellation on one desk.
  • Stay currentNew product lines we add later arrive on the same hub.
How the API works Request documentation

White Label Solution

Your storefront. Our inventory behind it.

Put a booking site on your own domain. Your logo, your colours, your markup. Hotels, tours, transfers, rail and dining stay on HCGL rates and fulfilment — the customer never sees our name.

Your domainYour markupB2B for sub-agentsB2C for retail
  • Brand itLogo, colours and URL. Nothing on the page says HCGL.
  • Price itYou set the sell rate. We keep the net and the voucher.
  • Sell every lineAll six product lines available from the first day.
  • We fulfilSuppliers, amendments and the 24×7 desk stay with us.
White label in detail Talk to our team

Why agencies switch

Built for the way agents actually work

A global reservation system without the fees, delays and re-confirmations that quietly eat your margin.

  • One-click booking

    Search, compare and confirm in a single flow. No re-keying, no waiting on an email chain.

  • Zero gateway charges*

    What you see is what you pay. No card surcharge shaved off your commission at settlement.

  • Deadlines up front

    Every rate line carries its cancellation date, filterable before you ever quote a client.

  • 24×7 human support

    A named account manager plus an operations desk that answers mid-trip, in two time zones.

  • Trade-only pricing

    Agency promotions on hotels, experiences and packages, refreshed weekly and never public.

  • DMC on the ground

    Fifteen years of ground handling behind the database — routing, timing and venue advice included.

World praise our users

Desks that book us, in their own words

Partner desks, on camera and in writing. Demo names and films for design review — swap the copy and the video IDs when your own clips are cleared.

Demo
“One search, one confirmation, one invoice. The FIT desk stopped juggling three bedbanks for the same Dubai departure.”
James Whitaker Operations lead · Northline Tours, London
James Whitaker, Northline Tours

James Whitaker · Northline Tours

London · Hotels, transfers and FIT · Demo film

More from the trade

  • Demo
    Transfers tracked against the inbound flight. Meet-and-greet is on the voucher, not a hope at arrivals.
    Priya MehtaReservations manager, Lotus TrailsMumbai, India
  • Demo
    The API certified in a fortnight. Hotels, tours and transfers landed in our own engine on one credential set.
    Fatima Al MansooriProduct owner, Gulf Desk TravelDubai, UAE
  • Demo
    Rail plus the hotel at the other end, on the same booking. That is the reason we stopped sending clients to a second site.
    Rafael SantosEurope specialist, Isla ViajesManila, Philippines
  • Demo
    Group covers reserved before the coach lands. Dietary notes travel with the voucher, so the venue is not hearing them first at the door.
    Mei Lin TanMICE coordinator, Harbour IncentiveSingapore
  • Demo
    The itinerary came back day-by-day, priced on live net rates. We edited two stops and quoted the same afternoon.
    Thandiwe NkosiSenior consultant, Cape Route TravelCape Town, South Africa
  • Demo
    Skip-the-line tickets sat next to the hotel. The client never saw a second supplier brand on the voucher.
    Oliver GrantLeisure consultant, Harbour Street TravelSydney, Australia

Priya Mehta · Lotus Trails

Mumbai · Hotels & sightseeing · Demo film

Fatima Al Mansoori · Gulf Desk Travel

Dubai · API Hub Connect · Demo film

Rafael Santos · Isla Viajes

Manila · Rail & transfers · Demo film

Demo names, quotes and films for design approval. Replace data-video with your YouTube id or MP4, and swap the quotes, before go-live.

Travellers rate us Excellence

Client reviews, by the product they booked

Published HCGL service levels on the left. Demo client reviews on the right — replace names and quotes after approval.

99% booking confirmation rate HCGL published service levels
99.5%Transfers on time
95%Guest satisfaction
5,000+Agency partners
Demo
Hotel voucher issued in our name, cancellation date on the line before we quoted. That is the desk behaviour we needed.
Aisha RahmanCrescent Journeys · Kuala Lumpur · Mar 2026Hotel booking
Demo
Skip-the-line tickets sat next to the hotel on one invoice. The client never saw a second supplier brand.
Oliver GrantHarbour Street Travel · Sydney · Feb 2026Sightseeing
Demo
Driver was at the door when the flight landed late. Waiting time was already in the rate we sold.
Priya MehtaLotus Trails · Mumbai · Jan 2026Transfers
Demo
Paris to Milan with the seat reservation booked. The hotel at Centrale was on the same confirmation.
Rafael SantosIsla Viajes · Manila · Dec 2025Rail reservation
Demo
The AI plan came back day-wise, sightseeing slotted in, three options ranked against the brief. We quoted before close of play.
Thandiwe NkosiCape Route Travel · Cape Town · Mar 2026AI Itinerary
Demo
Forty-two covers held, menus agreed, six vegetarian notes on the voucher. The venue was ready when the coach arrived.
Mei Lin TanHarbour Incentive · Singapore · Feb 2026Restaurant booking

Review names and quotes are demo data for design approval. Published confirmation and on-time figures on the left are HCGL’s own service levels.

Ready to book at trade rates?

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